Shipping policy

Thank you for shopping with Azouli Skin Care. Below are the terms and conditions that constitute our Shipping Policy.

Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Carriers
We partner with reliable carriers to ensure your order arrives safely. Carrier selection may vary depending on your location.
Order Tracking
Once your order has shipped, a tracking number will be provided via email. Please allow up to 24 hours for tracking updates to appear.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
Delays
Azouli Skin Care is not responsible for shipping delays caused by carriers, weather conditions, customs, or other unforeseen circumstances.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Azouli Skin Care is not liable for lost or stolen packages marked as delivered. If your package is missing, please contact the shipping carrier directly.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.
Contact Us
For any shipping-related questions, please contact us at: azouliskin@outlook.com